05-19-2020
04:08
- last edited on
05-20-2020
19:47
by
RicardoFitbit
05-19-2020
04:08
- last edited on
05-20-2020
19:47
by
RicardoFitbit
After getting a new phone my fit bit app will not let me change portion size to grams etc after inserting item. Please help. Thanks William
Moderator edit: Subject for clarity
05-20-2020 19:45
05-20-2020 19:45
Hi @Wawjew, welcome to the Community Forums!
Thanks for bringing this to our attention and for the details that were shared. To further investigate, can you please let me know which Android mobile device are you using? When was the first time you experienced this issue and how many times since then? In the meantime I receive your answers, please try the following steps and let me know if the issue persists:
Keep me posted and let me know if you have any additional questions.
05-26-2020 15:19
05-26-2020 15:19
I have tried everything you suggested without success. I am using a Samsung A71 android phone. Please help, it's frustrating.
Wawjew