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Unable to complete set up

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After following set up procedure exactly and downloading app. , setting up account I am unable to complete the set up process. Continue to get the message unable to set up please retry. I have retried many times and still no luck.

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Having the exact same problem. Friend of mine was having same problem as well. Fixed by wearing it while setting it up...It didn't work for me but you can try. Hope it helps. Good luck. 

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Thanks for the response, tried it n go. Beginning to think Fit Bit may have unresolved issues. I am no genius but am fairly computer savvy. Pulling hair trying to get this thing to function.
Thanks again for responding.

Sent from Mail for Windows 10
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No prob, just trying to help. I'm so annoyed at this point. Left charging all night tried for last hour still nothing. I'll keep my fingers crossed for you and anyone else out there.  

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