Hi there @Moca11222, good to see you as a new member of the Fitbit Community! I was reading your post but I'm wondering which type of issue are you experiencing? Is it that you are unable to pair your tracker to your phone? Or you are unable to sync your data?
I would like to clarify this to offer you a better answer. In the meantime I saw in your Community profile you have a charge 2 paired already. So if this issue is related to sync your data, try the steps of this post: Having trouble syncing? (here's how to fix this).
See you later and let me know more details if you need additional help.
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