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Unable to create a new group

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Hi,

I'm trying to create a new Group in the app (Android).

 

I go to Groups --> Create a group --> Get started, then I fill in the Group name, description and rules, yet when I click "CREATE" in the top right corner nothing happens.

 

Can you please help me out ?

 

Thank you !

 

Moderator Edit: Clarified subject

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4 REPLIES 4

Hello @ruxchelaru and welcome to the Help forums.  I am an iPhone user, not an Android user.  When I set up a group, I found that the CREATE didn't become active until I added a picture.  Did you add a picture?  

 

I also moved your post to the Android forum.  It is a better fit, in case my suggestion doesn't work.  Maybe an Android user will have a better solution.

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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Hi LZeeW,

 

Thank you very much for the support !!

 

It worked 🙂 !

 

Have a great week-end !

 

Rux

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Won't save my cropped picture. 

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Are you saying to add a photo for the new group or add a photo for myself? I already have a photo for my individual profile and still can't create the group.

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