09-15-2020 13:51 - last edited on 09-16-2020 22:51 by RicardoFitbit
09-15-2020 13:51 - last edited on 09-16-2020 22:51 by RicardoFitbit
Hi,
I'm trying to create a new Group in the app (Android).
I go to Groups --> Create a group --> Get started, then I fill in the Group name, description and rules, yet when I click "CREATE" in the top right corner nothing happens.
Can you please help me out ?
Thank you !
Moderator Edit: Clarified subject
09-16-2020 09:40
09-16-2020 09:40
Hello @ruxchelaru and welcome to the Help forums. I am an iPhone user, not an Android user. When I set up a group, I found that the CREATE didn't become active until I added a picture. Did you add a picture?
I also moved your post to the Android forum. It is a better fit, in case my suggestion doesn't work. Maybe an Android user will have a better solution.
Laurie | Maryland, USA
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
09-18-2020 13:07
09-18-2020 13:07
Hi LZeeW,
Thank you very much for the support !!
It worked 🙂 !
Have a great week-end !
Rux
01-23-2021 16:38
01-23-2021 16:38
Won't save my cropped picture.
07-29-2022 17:31
07-29-2022 17:31
Are you saying to add a photo for the new group or add a photo for myself? I already have a photo for my individual profile and still can't create the group.