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Unable to delete sleep data from Fitbit app

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Hello,

There are occasions when my Fitbit Sense makes a mess of recording my sleep data. The data showing in the app are so obviously wrong that I try to delete the entry so that it doesn't affect my weekly averages.

However, often (but not always), deleting an entry doesn't work. Sure, it disappears, but 10 minutes later the entry is back again, almost as if it has resynchronised with the watch.

Has anyone else experienced this and, if so, is there a workaround?

The Fitbit app I'm using is 4.55.1 on a Google Pixel 9 Pro XL.

Thanks!

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4 REPLIES 4

@london2000   I moved your post to the Android app forum, a better fit for this issue.  Most app issues are platform specific.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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0 Votes

Hello @london2000 

We've gotten confirmation that the team is aware of the issues with editing sleep logs and is working on fixing the problem. However, we haven't seen a timeline for the fix yet.

For now, you can submit this issue using the Feedback option in the Fitbit app:

  • Tap your picture in the upper right of the Today page in the Fitbit app
  • Tap Feedback in the menu that opens
  • Complete the prompts and submit

The feedback reports are received by the team for review. 

Rieko | N California USA MBG PE

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Thank you @RiekoC! I've now submitted feedback, as you suggested.

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Thanks @london2000 .

If I see or learn of any updates on the sleep log issue, I'll report back. 

Rieko | N California USA MBG PE

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