Unable to download app from Google Play Store

[Drock76]

Thanks in advance. So I was trying to update my app only to get a "Something went wrong. Try again." message. After trying several more times with no luck, I unistalled the app, hoping that would allow me to get the updated version. I still can't get the app to download, which sucks bc I just got a Sense.

Is this a common issue and are there any solutions? Any help is appreciated.

[Guy_]

Try restarting your phone.

[Drock76]

Thanks, but I have done that several times with no luck.

[Guy_]

Are you sure your phone is connected to the Internet?

[Drock76]

Absolutely, I'm not technologically illiterate. Also, I am able to download other apps without issue.

[Guy_]

Have you tried installing it from your library.

In the Play Store go to my apps & games, and click on library tab, and see if the Fitbit app can be downloaded.

If not what is the error then?

[Drock76]

The message is the same as it was in my first post: "Something went wrong. Try again." 

[Guy_]

Most likely a google account problem.

Have you tried syncing your google account. Or check Internet for a solution.

Its not a Fitbit problem.

[Rich_Laue]

Have you tried from the web version? It is info man for an app to fail from the Play App but will install from the web version. 

https://play.google.com/store/apps/details?id=com.fitbit.FitbitMobile