01-17-2021 22:54
01-17-2021 22:54
Thanks in advance. So I was trying to update my app only to get a "Something went wrong. Try again." message. After trying several more times with no luck, I unistalled the app, hoping that would allow me to get the updated version. I still can't get the app to download, which sucks bc I just got a Sense.
Is this a common issue and are there any solutions? Any help is appreciated.
01-17-2021 23:29
01-17-2021 23:29
Try restarting your phone.
Author | ch, passion for improvement.
01-18-2021 06:23
01-18-2021 06:23
Thanks, but I have done that several times with no luck.
01-18-2021 08:36
01-18-2021 08:36
Are you sure your phone is connected to the Internet?
Author | ch, passion for improvement.
01-18-2021 09:10
01-18-2021 09:10
Absolutely, I'm not technologically illiterate. Also, I am able to download other apps without issue.
01-18-2021
09:46
- last edited on
09-08-2024
07:53
by
MarreFitbit
01-18-2021
09:46
- last edited on
09-08-2024
07:53
by
MarreFitbit
Have you tried installing it from your library.
In the Play Store go to my apps & games, and click on library tab, and see if the Fitbit app can be downloaded.
If not what is the error then?
Author | ch, passion for improvement.
01-18-2021 11:06
01-18-2021 11:06
The message is the same as it was in my first post: "Something went wrong. Try again."
01-18-2021 11:25
01-20-2021 17:38 - edited 01-20-2021 17:38
01-20-2021 17:38 - edited 01-20-2021 17:38
Have you tried from the web version? It is info man for an app to fail from the Play App but will install from the web version.
https://play.google.com/store/apps/details?id=com.fitbit.FitbitMobile