07-12-2017 16:25 - edited 07-12-2017 16:36
07-12-2017 16:25 - edited 07-12-2017 16:36
Hi everyone,
Our team is aware of an issue within the Fitbit for Android App version 2.52 where Flex 2 users can't update their swim settings under the 'Advanced' settings section. They are working on this and hope to have a fix soon! Thanks to everyone who has reported this problem and we thank you for your patience.
Meanwhile, please update your swim settings through the online dashboard.
Want to get more steps? Visit Get Moving in the Health & Wellness Discussion Forum.
Answered! Go to the Best Answer.
07-12-2017 16:19
07-12-2017 16:19
Hi,
I'm having the same issue as everyone else. Got my new Fitbit today and can't find the pool length information on the app.
I'm running the 2.52 version. I tried logging out, clearing the app cache and rebooting my phone but it made no difference.
Thanks!
07-12-2017 22:57
07-12-2017 22:57
All the Android users having problems setting pool length - you can still do this via the dashboard on the website (but not the app). Tap the gear icon top right corner, scroll right, select flex 2 and scroll to pool length.
Helen | Western Australia
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
07-15-2017 12:07
07-15-2017 12:07
Working now on version 2.53 thank you for the prompt work to correct it
07-18-2017 17:23
07-18-2017 17:23
@Jawida Thanks for confirming this has been resolved in the latest Fitbit for Android release 2.53!
Now that I have confirmation this issue has been resolved, I'm going to close this thread. If this issue reoccurs in the future, please open a new topic to report the problem.
Thanks to everyone who reported this! As always, we appreciate your cooperation.
Want to get more steps? Visit Get Moving in the Health & Wellness Discussion Forum.