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Unable to finish the verification process

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‎03-20-2021 06:23 - last edited on ‎03-23-2021 17:17 by Fitbit Moderator

‎03-20-2021 06:23 - last edited on ‎03-23-2021 17:17 by Fitbit Moderator

The email address for the verification of setup is wrong. I checked settings in Fitbit.com and it is correct there. What happens if I never do the verification to ‘complete’ the setup? I don’t know where it came from as it is a typo that I don’t see anywhere in the app or my account here. I can’t fix what is not there!

 

Moderator Edit: Clarified subject

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‎03-23-2021 17:20

‎03-23-2021 17:20

@FremontSteve Welcome to the Fitbit Community. Thank you for the details shared. 

 

If the verification process isn't completed, you won't be able to use Fitbit Premium, reset your password or delete your account. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

 

Hope this helps. 

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