03-23-2016 16:05 - edited 03-31-2016 12:05
03-23-2016 16:05 - edited 03-31-2016 12:05
Fitbit Update 03/31/16: As this issue has been resolved and there has been no new mentions of this continuing to be an issue, I will be closing this thread.
If this issue arises again, feel free to create a new thread so I can take a look into the new instance. Thanks to everyone for your participation.
Fitbit Update 03/23/16: Some users have reported that they are unable to join up to 5 Challenges at one time.
PLEASE NOTE: If you're only able to join up to 5 Challenges at one time, this is expected behavior.
Our team is currently aware and working on getting this issue resolved. If you're still experiencing issues, please try the following:
If that doesn't resolve the issue, please provide the following information:
03-22-2016 14:24
03-22-2016 14:24
Samsung phone - same issue since the lastest fitbit update. Hope it gets fixed soon!!!
03-22-2016 14:26
03-22-2016 14:26
I've emailed Fitbit about it and still no answer....I hate it because people keep inviting me to challenges and I have to explain over and over that I can't join and why.
03-22-2016 19:15
03-22-2016 19:15
03-23-2016 02:25
03-23-2016 02:25
03-23-2016 03:58 - edited 03-23-2016 04:00
03-23-2016 03:58 - edited 03-23-2016 04:00
I emailed them and did get a reply:
We're sorry that you're having trouble with the Fitbit app
and we thank you for bringing the issue to our attention.
We've passed it on to our engineering team for research. We appreciate your patience with this matter. Please let us
know if we can assist you further.
But you need to open a support case: http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs
03-23-2016 06:42
03-23-2016 06:42
03-23-2016 07:25
03-23-2016 07:25
03-23-2016 16:13
03-23-2016 16:13
Everyone -- Fitbit Update 03/23/16: Some users have reported that they are unable to join up to 5 Challenges at one time.
PLEASE NOTE: If you're only able to join up to 5 Challenges at one time, this is expected behavior.
Our team is currently aware and working on getting this issue resolved. If you're still experiencing issues, please try the following:
If that doesn't resolve the issue, please provide the following information:
03-24-2016 02:04
03-24-2016 02:04
03-28-2016 12:33
03-28-2016 12:33
@rsonee Thanks for the follow-up. Glad to hear that you're able to get back into your Challenges!
03-31-2016 12:04
03-31-2016 12:04
As this issue has been resolved and there has been no new mentions of this continuing to be an issue, I will be closing this thread.
If this issue arises again, feel free to create a new thread so I can take a look into the new instance. Thanks to everyone for your participation.