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Unable to login to android app

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‎01-10-2019 11:05

‎01-10-2019 11:05

Everything was fine last night but it was at the login screen this morning.  It has told me two different things: 1.  Wrong email or password and 2. That my ipo has been banned.  I rely on this app every day and need it to work.  Is anyone else having this problem?  If you had the problem what did you do to fix it?

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Accepted Solutions

‎01-10-2019 15:41

‎01-10-2019 15:41

Hi @DebHart71

 

Have you been able to log in?

 

Get with customer support about this - click for contact options

 

Let us know how things go for you.

Stepping in the U.S.A. since September 2013. Android 14

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3 REPLIES 3

‎01-10-2019 15:41

‎01-10-2019 15:41

Hi @DebHart71

 

Have you been able to log in?

 

Get with customer support about this - click for contact options

 

Let us know how things go for you.

Stepping in the U.S.A. since September 2013. Android 14

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‎01-10-2019 16:28

In response to Odyssey13

‎01-10-2019 16:28

I was just now able to login.  Thanks!

Debora A. Hartman
Sent from my T-Mobile 4G LTE Device
Best Answer

‎01-10-2019 16:51

In response to DebHart71

‎01-10-2019 16:51

Thanks for the happy update @DebHart71

Stepping in the U.S.A. since September 2013. Android 14

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