Unable to manually log an exercise

[StaceyA30]

Hi

Im having issues with trying to log my previous exercise. I want to record my cycle in the gym last night but every time I enter it I says I'm trying to log it for a time in the future even though I changed the date to yesterday. I'm an android user. I've tried restarting my phone but it's still not working. 

Moderator edit: Subject for clarity 

[RicardoFitbit]

Hello @StaceyA30, welcome to the Community Forums! 

I appreciate the information and details that were shared in your post. To better assist you with this, can you please let me know which Android mobile device you're currently using? Also, when was the first time you experienced this and how many times since then? This occurs only with an specific exercise? In the meantime I receive your answers, please try logging today the exercise and let me know if the issue persist. If such is the case, please send me a screenshot of the error message you receive. You can refer to this post to attach the image into your post.

You can also check: How do I add, edit, or delete Fitbit data and activities? for more information and details.

Keep me posted and let me know if you have any additional questions.

[StaceyA30]

HiSo I've got a Sony Xperia xa2. I first noticed yesterday afternoon. I tried 3 or 4 times to change the date but it kept saying I was trying to log it in the future. I've since tried 3 times today but it's still not working. I've tried doing it for cycling and swimming but it won't let me do either. I've also tried logging for the same day but earlier and I can't log that either, seems to still think it's in the future. I've tried uninstall and re installing the app, re starting my phone but nothing has worked so far. 




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[Colinm39]

@StaceyA30 I have the same phone running Android 8 and have tried duplicating your issue. I tried Stationary bike, Swimming and one of my created manual activities and back dating worked.   I even changed time zones and countries and the same result.... all worked backdating..

I used to get that issue on food logging but found I was accidentally tapping PM or having a few minutes into the future..

This doesn't solve your problem, but you can use this as a baseline.. I also noticed when I went into the Sony Android system specs I will have Android 9 when my provider rolls it out.