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Unable to move Challenge

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‎05-14-2020 20:06 - last edited on ‎05-15-2020 14:41 by Fitbit Moderator

‎05-14-2020 20:06 - last edited on ‎05-15-2020 14:41 by Fitbit Moderator

App 3.22 hasn't fixed this problem which krept in in App 3.21. You can only delete.  

 

Screenshot_20200515-130158.png

 

Moderator edit: Subject for clarity 

Colin:Victoria, Australia
Ionic (OS 4.2.1, 27.72.1.15), Android App 3.45.1, Premium, Phone Sony Xperia XA2, Android 9.0
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‎05-15-2020 14:40

‎05-15-2020 14:40

Hi @Colinm39, I'm happy to see you again participating here in the Community Forums!  

 

Thanks for bringing this to our attention and for the screenshot that was attached. If you haven't already done so, I recommend you to long press the tile to pick up the Challenge and to then drag and drop it into place. Let me know if the issue persists and if you have any additional questions.

 

I'll be around. 

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3 REPLIES 3

‎05-15-2020 14:40

‎05-15-2020 14:40

Hi @Colinm39, I'm happy to see you again participating here in the Community Forums!  

 

Thanks for bringing this to our attention and for the screenshot that was attached. If you haven't already done so, I recommend you to long press the tile to pick up the Challenge and to then drag and drop it into place. Let me know if the issue persists and if you have any additional questions.

 

I'll be around. 

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‎05-15-2020 16:23

In response to RicardoFitbit

‎05-15-2020 16:23

@RicardoFitbit Thank you, that worked.  Not as smooth as the other method because yesterday all of my Challengers jumped above the Activity tiles. I don't mind the new Challengers showing there to be actioned.. 

Colin:Victoria, Australia
Ionic (OS 4.2.1, 27.72.1.15), Android App 3.45.1, Premium, Phone Sony Xperia XA2, Android 9.0
Best Answer

‎05-15-2020 17:31

In response to Colinm39

‎05-15-2020 17:31

Your prompt reply is appreciated @Colinm39.

 

Thanks for trying the steps that were shared on my previous post, I'm happy to know that your issue was resolved. Keep in mind that we are always striving to improve the Fitbit experience, therefore, your input is really appreciated.

 

Don't hesitate to ask me any additional questions you may have, I'll be around. 

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