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Not receiving text notifications on Google Pixel 4

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‎05-13-2020 06:49 - last edited on ‎05-15-2020 16:17 by Fitbit Moderator

‎05-13-2020 06:49 - last edited on ‎05-15-2020 16:17 by Fitbit Moderator

I bought my VersaLite about 2 weeks ago I have restarted this thing and checked into every help forum that I can find no matter what I do I cannot receive text messages.  Everything is up-to-date my notifications are on the settings are appropriate... no clue what's happening...

 

Moderator edit: Subject for clarity 

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‎05-15-2020 13:20

‎05-15-2020 13:20

Have you tried the Fitbit help docs @clementsonsara 

https://help.fitbit.com/?q=notifications 

https://help.fitbit.com/?q=android

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‎05-15-2020 16:16 - edited ‎05-15-2020 16:16

‎05-15-2020 16:16 - edited ‎05-15-2020 16:16

Hi @clementsonsara, welcome to the Community Forums! Sorry for the delay in responding your post.

 

Thanks for bringing this to our attention and for the details that were shared. In case you haven't already done so and just as our friend @Rich_Laue suggested, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps. 

 

Let me know if the issue persists and if you have any additional questions.

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