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‎05-13-2020 07:53 - last edited on ‎05-15-2020 16:15 by Fitbit Moderator

‎05-13-2020 07:53 - last edited on ‎05-15-2020 16:15 by Fitbit Moderator

Not work Fitbit app say community post failed post and message not send lots problem frustrated 

 

Moderator edit: Subject for clarity 

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‎05-15-2020 16:14 - last edited on ‎09-13-2025 14:08 by Fitbit Moderator

‎05-15-2020 16:14 - last edited on ‎09-13-2025 14:08 by Fitbit Moderator

Hi @SunsetRunner, it's nice to see you again participating here in the Community Forums! Sorry for the delay in responding your post.

Thanks for bringing this to our attention, I understand how frustrating this matter can be for you. To better assist you with this, can you please let me know when was the first time you experienced this issue and how many times since then? In the meantime I receive your answers, please try the following steps and let me know if the issue persists:

  1. Force quit the Fitbit app.
  2. Uninstall the app from your mobile device.
  3. Make sure that the Android version is up to date.
  4. Reboot your mobile device.
  5. Reinstall the Fitbit app.
  6. Login using your account credentials.

Keep me posted and let me know if you have any additional questions. 

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