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Unable to pair Charge 2 with Samsung 5

ANSWERED
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‎08-31-2020 18:23 - last edited on ‎09-04-2020 12:20 by Fitbit Moderator

‎08-31-2020 18:23 - last edited on ‎09-04-2020 12:20 by Fitbit Moderator

I would like to set up my Anroid with myFitbit Charge 2.  It was set up on my Ipad but now not able to get messages or calls.

 

Moderator Edit: Clarified subject

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0 Votes
1 BEST ANSWER

Accepted Solutions

‎09-01-2020 07:15

In response to Odyssey13

‎09-01-2020 07:15

Hi @primeau if your tracker is still connected to your Fitbit account.

 

To use the Android phone.

  • Turn bluetooth off on the ipad, the tracker can only connect to one device at a time.
  • Install the Fitbit app on the phone
  • Log into your Fitbit account
  • Approve any permissions asked for.
  • Now setup notifications

What should I know about using the Fitbit app on my Android phone?

 

How do I get notifications from my phone on my Fitbit device?

View best answer in original post

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4 REPLIES 4

‎08-31-2020 21:04

‎08-31-2020 21:04

Which phone do you have and is it on the list of compatible devices? click to see

 

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎09-01-2020 07:15

In response to Odyssey13

‎09-01-2020 07:15

Hi @primeau if your tracker is still connected to your Fitbit account.

 

To use the Android phone.

  • Turn bluetooth off on the ipad, the tracker can only connect to one device at a time.
  • Install the Fitbit app on the phone
  • Log into your Fitbit account
  • Approve any permissions asked for.
  • Now setup notifications

What should I know about using the Fitbit app on my Android phone?

 

How do I get notifications from my phone on my Fitbit device?

Best Answer

‎09-01-2020 08:14

In response to Rich_Laue

‎09-01-2020 08:14

Thanks for the info, I will try that
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0 Votes

‎09-01-2020 08:15

In response to Odyssey13

‎09-01-2020 08:15

It is a Samsung 5 will check list. Thanks for your help.
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0 Votes