help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to respond to messages/Clear notifications in app

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-04-2017 17:29

‎05-04-2017 17:29

I just installed the fitbit app to a droid phone (previously had an iphone) and also added my new tracker. I am unable to respond to any inbox messages I receive in the app. I can only respond to them on the Fitbit desktop version. Additionally, the app now tells me I have pending friend requests and numerous other notifications that I am unable to clear or delete. Then the app crashes. Any suggestions or resolutions to help?

Best Answer
0 Votes
1 REPLY 1

‎05-07-2017 13:00

‎05-07-2017 13:00

A very warm welcome to the Forums @simplystokes!

 

I'd like to take a closer look into what is going on. Could you please let me know what is the Android device that you are using with the Fitbit app?

 

Look forward to helping you make sense of this situation.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
Best Answer
0 Votes