Unable to see friend's personal stats

[Ironboot]

Hello!

When i view my friends personal stats it only gives me his height, and its wrong! Says hes under 3ft tall when his profile says his correct height when other people view his personal stats on their apps?

When other people look at his personal stats it gives them his correct height as well as additional info he has set to visible, only i cant see it? We are definitly both friends so I was wondering what mighg be causing this?

Thanks!

Moderator Edit: Updated Subject For Clarity.

[RobertoME]

Hi there @Ironboot, welcome aboard to the Fitbit Community and I'm sorry for the late response. I was reading your are not able to see your friend's personal stats. Certainly if the privacy configuration of your friend is not set in private you should be able to see this info like the other people.

Perhaps  your app requires a reset: Log out from your Fitbit app and go to your phone settings. Access to the App manager option and look for the Fitbit app in your downloaded apps list. Once you are there, clear the app cache and data and proceed to "Force Stop" the app. Finish the workaround by restarting your phone. When your phone has initialized, go back to your app and try again.

Hope this helps and keep me posted how it goes.