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Unable to set securitycode while setting up wallet on Ionic.

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‎02-05-2019 10:23

‎02-05-2019 10:23

As soon as I enter a digit in the securitycode field the cursor jumps to the next. The app will start the procedure but is never able to install the wallet. All other functions seem to work ok. I am open for suggestions! Thanks.

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‎02-06-2019 10:29

‎02-06-2019 10:29

@AKNL Welcome! Thanks for being part of our Community! Sorry to hear that your can't setup the security code on your Ionic. Restart your device and then follow these instructions to set the code on your device. You could also try a different phone for this process and check if it is compatible.

 

Let me know how it goes!

Alvaro | Community Moderator

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