11-21-2017
22:06
- last edited on
11-22-2017
05:29
by
RobertoME
11-21-2017
22:06
- last edited on
11-22-2017
05:29
by
RobertoME
I have purchased a new Fitbit Blaze and not able to do initial setup required. I perfomed following things for the initial setup.
1) Installed Fitbit application from android playstore.
2) Run the setup process, phone got paired with fitbit via bluetooth.
3) After connection, i received a four digit number on my fitbit blaze.
4) Entered the number on my phone, but its not connecting and receiving error that "Try it again" by checking battrey, pressing left and right bottom button, and whether fitbit is paired via bluetooth.
I checked on all three parameters and tried many times but its not connecting anyhow.
Any help here would be appreciated.
Thanks.
Moderator Edit: Updated Subject For Clarity.
11-22-2017 05:28
11-22-2017 05:28
Hi there @Bhavin07, let me give you a warm welcome to the Fitbit Community! Your post was relocated to the Android board due to you are mentioning you download the Fitbit app from the Google Play Store.
So let me step in and suggest you to review the following article: Why can't I set up my Fitbit device?. This will give you the troubleshooting necessary for the issue you are experiencing.
Hope this helps and for more help stay tuned to our Fitbit Community!
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