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Unable to setup Charge 2 with Samsung Galaxy A70

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‎10-06-2019 23:07 - last edited on ‎10-07-2019 13:14 by Fitbit Moderator

‎10-06-2019 23:07 - last edited on ‎10-07-2019 13:14 by Fitbit Moderator

Can anyone help. I tried everything but do not work

 

Moderator edit: Subject for clarity 

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‎10-07-2019 13:11

‎10-07-2019 13:11

Hello @Kellyvm, welcome to the Community Forums!

 

First, I'd like to appreciate your effort and patience troubleshooting this situation prior to posting. If you haven't already done so, I recommend you to check all the information that's specified on: How do I set up my Fitbit device? to check if all the requirements are correctly configured to setup your device. Then, you can move forward to the troubleshooting steps that are specified on: Why can't I set up my Fitbit device? and let me know how it goes.

 

Keep in mind that the Samsung Galaxy A70 is not listed as a compatible device with our products and services, therefore, you may experience connection difficulties with it.. 

 

I'll be around if you need anything else, please keep me posted.

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