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Unable to sync Versa 2

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‎10-07-2019 06:30 - last edited on ‎10-07-2019 12:56 by Fitbit Moderator

‎10-07-2019 06:30 - last edited on ‎10-07-2019 12:56 by Fitbit Moderator

Why can't i sync my versa 2 with my fitbit app to update my weather app, etc?

 

Moderator edit: Subject for clarity 

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‎10-07-2019 12:56

‎10-07-2019 12:56

Hi @Loni123, welcome to the Community Forums!

 

Thanks for bringing this to my attention. If you haven't already done so, I recommend you to check how the syncing procedure works here and see if there's a missing requirement on your Android mobile device that's preventing the syncing procedure to be completed. Also, you can move forward to the troubleshooting steps that are specified on: Why won't my Fitbit device sync? and let me know how it goes. 

 

Keep me posted, I'll be around if you need anything else.

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