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Unable to setup Charge 2 with Samsung S10

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‎01-19-2020 10:38 - last edited on ‎01-20-2020 15:06 by Fitbit Moderator

‎01-19-2020 10:38 - last edited on ‎01-20-2020 15:06 by Fitbit Moderator

My charge 2 wont connect to my galaxy s10 it can find the device but wont connect how can i do this.

 

Moderator edit: Subject for clarity 

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‎01-20-2020 15:06

‎01-20-2020 15:06

Hi @Fitme81, welcome to the Community Forums!

 

Thanks for bringing this to my attention.If you haven't already done so, I recommend you to check all the information that's specified on: How do I set up my Fitbit device? to check if all the requirements are correctly configured to setup your device. Then, you can move forward to the troubleshooting steps that are specified on: Why can't I set up my Fitbit device? and let me know how it goes.

 

Keep me posted and let me know if you have any additional questions.

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