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Unable to setup Versa 2 because another Versa is paired

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‎10-25-2019 15:41 - last edited on ‎10-29-2019 15:03 by Fitbit Moderator

‎10-25-2019 15:41 - last edited on ‎10-29-2019 15:03 by Fitbit Moderator

I just bought a versa 2. I already have a versa special edition that I've been using. I tried to add a new Fitbit on the app (device dashboard) then I choose Versa 2 and it goes right back to the Device Dashboard. So it's not letting me set it up. It let my add my Flyer Headphones Recently. I don't really want to delete my Versa to see if that works. Does anybody know what I can do?

 

Moderator edit: Subject for clarity 

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‎10-25-2019 15:49

‎10-25-2019 15:49

Quoting from Can I use more than one Fitbit device with the same account? 

Note that you can't connect multiple devices that use the Fitbit App Gallery to one account. For Fitbit Charge 3, Fitbit Ionic, Fitbit Inspire series, and Fitbit Versa series, only connect one of these devices to your account at a time.

 

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

View best answer in original post

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1 REPLY 1

‎10-25-2019 15:49

‎10-25-2019 15:49

Quoting from Can I use more than one Fitbit device with the same account? 

Note that you can't connect multiple devices that use the Fitbit App Gallery to one account. For Fitbit Charge 3, Fitbit Ionic, Fitbit Inspire series, and Fitbit Versa series, only connect one of these devices to your account at a time.

 

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer