Unable to start a Closed group

[LeoneGDM]

I have followed the instructions for this but once you get past the "get started" step, there seems  to be a problem. I can get to the next screen, Add Group Name, Group Description and Group Goals but there are no privacy settings or any capacity to do anything else. The "create" button at the top stays greyed out.

I have reinstalled the app, reset the phone, gone in and out and can't get any further.

Can anyone help me out?

Moderator Edit: Clarified subject

[SilviaFitbit]

@LeoneGDM A warm welcome to the Fitbit Community. Thanks for the troubleshooting tried prior to posting.  

I appreciate the details mentioned. Please try logging out from the Fitbit app, force quit it, clear cache and try again. Also confirm that the Android OS installed on your phone is 7.0 or higher to ensure it's compatible with the Fitbit app. 

Last but not least, check that the Fitbit app is up-to-date. 

Let me know how it goes. 

[LeoneGDM]

We finally solved it - it won't work until you add a photo. It didn't say
that but my team just kept trying.... 🙂

[KaitlinWB]

Did it take you and your team a few tries to add a photo? Every time I attempt to add a photo I get the following message "Editing isn't supported for this image". 

[LeoneGDM]

It did take a few goes. All four if us tried and just seemed to fluke it
in.
It's really annoying.