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Unable to sync Inspire HR

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‎05-12-2020 13:30 - last edited on ‎05-13-2020 15:05 by Fitbit Moderator

‎05-12-2020 13:30 - last edited on ‎05-13-2020 15:05 by Fitbit Moderator

For the past month now I have been trying different things to get my fitbit inspire HR watch synced to my android phone. I've tried changing my password, logging out and back in. Turning my Bluetooth off then back on. Closing all open apps on my phone. Turning my phone off then back on. And still nothing. It still will not sync. What could I try next as I am getting very angry with fitbit products.

 

Moderator edit: Subject for clarity 

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‎05-13-2020 15:04

‎05-13-2020 15:04

Hello @SunsetRunner, welcome to the Community Forums!

 

First, I appreciate your effort and patience for troubleshooting this situation prior to posting, I understand how frustrating this matter can be for you. If you haven't already done so, I recommend you to check how the syncing procedure works here and see if there's a missing requirement on your Android mobile device that's preventing the syncing procedure to be completed.

 

Then, you can move forward to the troubleshooting steps that are specified on: Why won't my Fitbit device sync? and let me know how it goes. 

 

Keep me posted, I'll be around if you need anything else.

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