help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to sync flex with Nexus 6

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-10-2016 06:24

‎07-10-2016 06:24

My last successful sync was 7/9 at 7:30 AM, 26 hours ago. I'm using Flex with a Nexus 6 phone. I've uninstalled and reinstalled the app, and have reset the tracker. Bluetooth only sees the phone, not the fitbit flex. I have FB version 2.28.
Best Answer
0 Votes
4 REPLIES 4

‎07-10-2016 16:59

‎07-10-2016 16:59

I should add that I've been using this flex for over a year with no problems. Sync stopped suddenly 36 hours ago.
Best Answer
0 Votes

‎07-11-2016 15:47

‎07-11-2016 15:47

@Gilly913 I recommend trying out the full troubleshooting tips here. Let me know if it's syncing again.

Erick | Community Moderator

It's all about the food! What's Cooking?

Best Answer
0 Votes

‎07-11-2016 15:57

‎07-11-2016 15:57

It didn't sync for 48 hours. During that time I tried all the troubleshooting I could find. Not sure if it's anything i did, but it started syncing again this morning. Not sure what happened. Thanks for the reply.
Best Answer
0 Votes

‎08-03-2016 04:18

In response to Gilly913

‎08-03-2016 04:18

@Gilly913 Thanks for keeping the update posted here! So glad to hear that your Flex is syncing with your Nexus again.

 

I'd like to invite you to visit our "Discussions" board, where you can meet people, share your experiences and create new topics.

 

I'll be around if more questions arise my friend! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes