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Unable to sync ionic using android phone

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‎08-20-2018 19:37

‎08-20-2018 19:37

Having problem sync fitbit app with ionic  I am using android smart phone  Seem there is sync problem the last few hours. Few users posted similar problems. 

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‎08-20-2018 23:44

‎08-20-2018 23:44

I would try restarting your phone and then restarting your fitbit using this procedure:

 

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.

You might also try forgetting the fitbit in your phone's bluetooth settings. If it still won't sync after that then there are some more ideas to try in this help file: https://help.fitbit.com/articles/en_US/Help_article/1866/

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