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Fitbit steps and heart rate not showing

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‎08-20-2018 19:16

‎08-20-2018 19:16

I know there is an issue with the android app but when I go into each tile like suggested I still see no steps, heart rate, sleep log. Nothing. Last time it tracked was last Wednesday,  five days ago. Have uninstalled app, reloaded, update current on fitbit, tried everything I have seen here on the site. Any suggestions?

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‎08-20-2018 21:29

‎08-20-2018 21:29

Hi, please try here 

 

https://community.fitbit.com/t5/Android-App/App-2-76-1-steps-calories-revert-to-zero-no-live-HR/td-p...

 

It's better when all complains are in one place as it all has to do with the current app version. 

 

Reinstalling doesn't help as the app itself causes the issues. 

 

You can try to install an older version. It also stated in the thread above on page 61 or so. 

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