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Unable to sync my charge 2

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‎02-20-2017 20:42

‎02-20-2017 20:42

I'm unable to sync my Charge 2 on my Fitbit Android app since 3 days. I've tried all the troubleshooting steps but none of them worked. Could anyone help me out?

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‎02-21-2017 00:17

‎02-21-2017 00:17

Was one of the steps you tried a restart using this procedure?

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

If so, how many times did you try it? It's known to not always work and it's recommended to try it at least 3 times.

 

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