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Unable to sync my fitbit...

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‎06-28-2017 06:07

‎06-28-2017 06:07

I have a Fitbit Blaze & it suddenly wont sync. I've tried rebooting my phone (which usually works), uninstalling & re-installing the app, I looked for an app update, etc. Nothing. Just got my new fitbit in May bc my last one (HR Charge) died w/ simular symptoms this one is having. What else can I do and not lose my data I've created???

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‎06-28-2017 23:51

‎06-28-2017 23:51

Having tried restarting your phone without any joy, I would try restarting your fitbit using this procedure:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

Your data will be safe. However, it doesn't always work so give it a few tries. If that doesn't get it syncing again then there are some troubleshooting suggestions in this help file:

 

http://help.fitbit.com/articles/en_US/Help_article/1866

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