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Charge HR wont sync

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‎06-28-2017 21:48

‎06-28-2017 21:48

I need help in getting my fitbit to sync..

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‎06-28-2017 23:46

‎06-28-2017 23:46

Are you trying to get your fitbit to sync for the first time (ie you are trying to set it up) or was it syncing but has now stopped?

 

If you are having problems setting it up then this guide may help: https://help.fitbit.com/articles/en_US/Help_article/1873/

 

If it has stopped syncing then first try restarting your phone and then your fitbit using this procedure: https://help.fitbit.com/articles/en_US/Help_article/1186/

 

Give this a few tries as it doesn't always work. If that doesn't fix it then there are some more ideas in this help file: http://help.fitbit.com/articles/en_US/Help_article/1866

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