Unable to sync with new phone

[Garrow]

My Blaze won't sync to my new Phone?

Samsung galaxy 8

Moderator Edit: Updated Subject For Clarity

[RobertoME]

Hi there @Garrow, good to see you have joined to our Fitbit Community! In this case if the issue persists and you are not able to sync with your new phone, try the steps suggested in the following post: Having trouble syncing? (here's how to fix this).

I'm sure this will get you back on track. See you around.

[Mruzee]

My fitbit blaze is not syncing with my phone. Phone shows a different time tracker shows different time. I've written to the customer support, sent a tweet to fitbit support but invain. Hopefully I'll get a response here

[Garrow]

Thank u


Sent from my Verizon, Samsung Galaxy smartphone

[RobertoME]

Hello @Mruzee, I saw you tweet to our Social team in need of help, I'm sure you already received a response, but I would like to give you a warm welcome to our Fitbit Community! My apologies too for addressing your concern until now.

In case the issue still persists, I'm not sure if you tried to follow the recommendations I've shared before here: Having trouble syncing? (here's how to fix this)? Have you reviewed too if your mobile device is listed as compatible?

Keep me posted how it goes if you need more help. See you around!

[Mruzee]

Hi Roberto,
Yes my queries have been solved. I will get in touch in case if there are any problems. 
Regards,Mrudula 


Sent from my Samsung Galaxy smartphone.