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Unable to sync

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‎04-02-2017 11:48

‎04-02-2017 11:48

I am not able to sync my fitbit Charge HR to the app. I have not been able to since Thursday. I have tried uninstalling and reinstalling the app. Please help 

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‎04-03-2017 00:29

‎04-03-2017 00:29

Try restarting your phone and then restarting your fitbit using this procedure:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

Give this a few tries as it doesn't always work. If it still won't sync after that then there are some more ideas to try in this help file:

 

http://help.fitbit.com/articles/en_US/Help_article/1866

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