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Unable to upgrade a child accound

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Hi,

I have been trying to upgrade the child account but every time I try giving the email address it says I have to wait for 72 hours. It's been more than 10 days since I have been trying. Can someone help please. 

 

Thanks

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Hello @Smithanam 

Have you had a chance to contact Support (<-- click link) about this issue?

Rieko | N California USA MBG PE

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