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Unable to upload a photo to a post

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I'm am having the same problem I've redownloaded app a few times clean out cache nothing 

 

Moderator Edit: Clarified subject

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@Nadrea Welcome to the Fitbit Community. Thanks for the details mentioned. 

I appreciate the troubleshooting performed prior to posting. I move your post to the main board, in an effort to keep the forums organized. Let's try the following: 

- Log out from the Fitbit app 
- Restart your phone 
- Log back in 

May I know if you're getting any error message or if the app is crashing? 

Hope this helps. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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I've tried that and it's crashing
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@Nadrea Thank you for getting back. 

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected. 

See you around. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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