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Unable to view data tracked

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‎01-20-2021 01:26 - last edited on ‎01-21-2021 13:50 by Fitbit Moderator

‎01-20-2021 01:26 - last edited on ‎01-21-2021 13:50 by Fitbit Moderator

When I go into the app the things are all there like it tells me I slept well tells me I’m doing lots of steps but then I click on the features and nothing. I’ve tried charging my Fitbit, turning my phone off. Coming off of the app and nothing has worked 

 

Moderator Edit: Clarified subject

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‎01-21-2021 13:54

‎01-21-2021 13:54

@Amy.c A warm welcome to the Fitbit Community. Thanks for the details mentioned. 

 

I appreciate the troubleshooting performed prior to posting. If when you tap on a tile it doesn't show the data previously presented, please log out from the Fitbit app, force quit it and log back in. If you keep experiencing this, attach a screenshot to your next reply. 

 

Let me know how it goes. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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