Unhappy

[SunsetRunner]

Got my fitbit for christmas and am very unhappy.  I can't get it to sync with my galaxy 8. I don't have a step tile, can't see phone calls or messages, and feel like i'm just wearing a very expensive watch

[SteveH]

The usual things to try when you get syncing issues are:

• restart phone
• restart fitbit using this procedure: https://help.fitbit.com/articles/en_US/Help_article/1186/
• restart fitbit a few more times (it doesn't always work)
• "forget" the fitbit in the phone's bluetooth settings
• go through fitbit's troubleshooting guide at: https://help.fitbit.com/articles/en_US/Help_article/1866/
• if none of that works then contact customer support: contact.fitbit.com