help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Update 2.52 not working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-03-2017 00:52

‎07-03-2017 00:52

I updated the last version yesterday at noon. Since then no tracking exercise, no syncing.

How can I avoid to lose my stats? Please help!

Best Answer
0 Votes
1 REPLY 1

‎07-03-2017 01:38

‎07-03-2017 01:38

Fixed with a reboot of the phone.

Best Answer
0 Votes