09-16-2016 20:41
09-16-2016 20:41
I am currently extremely frustrated - my fitbit upgraded itself on my S6 last Tuesday 7 September.... since then my Blaze and phone refuse to Sync. I have uninstalled and reinstalled ap, have reloaded my blaze as a new gadget I have done everything suggested!!!! My phone and Blaze will still not sync. Has anyone had the same issue
09-17-2016 00:54
09-17-2016 00:54
Wonderful troubleshooting
Feel free to check out the Fitbit Article regarding not being able to sync the tracker.
https://help.fitbit.com/articles/en_US/Help_article/1866
Hope it helps
09-17-2016 03:31
09-17-2016 03:31
have you restarted the phone and tracker yet.. Actually a better idea would be to shut both completely off, this needs to be done to all android phones at least once a week.
09-17-2016 23:16
09-17-2016 23:16
09-18-2016 09:37
09-18-2016 09:37
@Banksie Welcome to the Fitbit Community! Thanks for following the tips provided by @Rich_Laue and @SunsetRunner, I'm sure that certainly helped your tracker to sync. If you keep experiencing syncing issues, please follow the steps listed on this syncing master post. That should certainly help you every time you need to sync your tracker but can't.
Let me know how it goes!