09-16-2016 20:41
09-16-2016 20:41
I am currently extremely frustrated - my fitbit upgraded itself on my S6 last Tuesday 7 September.... since then my Blaze and phone refuse to Sync. I have uninstalled and reinstalled ap, have reloaded my blaze as a new gadget I have done everything suggested!!!! My phone and Blaze will still not sync. Has anyone had the same issue
09-17-2016 00:54
09-17-2016 00:54
Wonderful troubleshooting
Feel free to check out the Fitbit Article regarding not being able to sync the tracker.
https://help.fitbit.com/articles/en_US/Help_article/1866
Hope it helps
Best Answer09-17-2016 03:31
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
09-17-2016 03:31
have you restarted the phone and tracker yet.. Actually a better idea would be to shut both completely off, this needs to be done to all android phones at least once a week.
Best Answer09-17-2016 23:16
09-17-2016 23:16
Best Answer09-18-2016 09:37
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
09-18-2016 09:37
@Banksie Welcome to the Fitbit Community! Thanks for following the tips provided by @Rich_Laue and @SunsetRunner, I'm sure that certainly helped your tracker to sync. If you keep experiencing syncing issues, please follow the steps listed on this syncing master post. That should certainly help you every time you need to sync your tracker but can't.
Let me know how it goes! ![]()
Best Answer