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Upgraded to Premium on Charge 4

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‎07-31-2022 04:49

‎07-31-2022 04:49

I have a Charge 5 on order and I ordered the 2-year protection plan which included a 1-year Premium subscription of the app. I'm still using my Charge 4 until I receive my new tracker tomorrow. The app upgraded yesterday 7/30/2022 and now my sleep chart does not show the vertical bar graph above the sleep summary lines. I've checked every setting in the app and can find no remedy for this failure.

This is a real annoyance. If this persists and cannot be fixed I want my subscription price of $19.99 returned and my Premium sub CANCELED! I'll willingly go back to the standard free version of the app. 

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‎07-31-2022 23:02

‎07-31-2022 23:02

It's due to a bug in the latest update to the app and isn't related to paying for the premium membership. This update is horrible with quite a few glaring bugs. 

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