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Using Samsung Galaxy S10

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‎10-21-2020 06:39

‎10-21-2020 06:39

Are there any Fitbit Trackers compatible with my S10? I have the original Charge HR, and it worked great until I had to restart my phone. Now it won't sync. Fitbit can't help, I suppose since they've yet to contact me after submitting my case, although they had no problem asking for a survey.  

I was gonna get another one for Christmas,  but if the app isn't compatible,  then I'll just find another product.  

 

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‎10-21-2020 11:33

‎10-21-2020 11:33

Join a large group my fellow fitbit consumers. You are not alone or unique
in your plight. I will not fill out the survey they have time to do.
Obviously, in my opinion helping their consumers resolve issues and improve
their devices compatability etc. the 9 I've seen on their list I do believe
10 has appeared now too. 8 suggest checking play store for updates to your
app as well as ur app for firmware updates. If you have either or both to
do, reset your device put in charger, after updates reboot phone as well.
Being in the charger you will need to have ur wifi set in app, and start
the process of syncing. Once you remove ur device from charger ur
Bluetooth. Avoid alot of extra issues by forcing wifi to establish ur
device and app before removing from charger.
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