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Variances between wristband and app

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‎05-15-2017 16:11

‎05-15-2017 16:11

My wristband shows I got my 250 steps for each hour today except the 11:00 one.  After syncing with the app it says I missed the 11:00, 2:00 and 3:00. It was also different yesterday.  I think those are the only days it has been different.  Any one else having this problem,?

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‎05-17-2017 12:09

‎05-17-2017 12:09

Good to see you again @ornerygirl, it seems you are new around the Fitbit Community.

 

A saw on your Community profile you have a charge 2 and if your hourly goal information on your tacker doesn't match with the hourly goal tile, this is a glitch. Rest assure our teams are working to roll a fix in the future.

 

See you around and if I got more updates I will let you know.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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