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Versa 2 connection issue with Samsung A71

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‎02-05-2021 13:19 - last edited on ‎02-07-2021 17:20 by Fitbit Moderator

‎02-05-2021 13:19 - last edited on ‎02-07-2021 17:20 by Fitbit Moderator

Is anyone else having trouble w samsung A71 and versa 2 not showing notifications all of a sudden? I get a notification but it won't let me reply?! Customer service was worthless, said be patient. I paid a lot of $ for this watch...had no issues w old samsung phone...any help?

 

Moderator Edit: Clarified subject

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‎02-07-2021 17:19 - last edited on ‎03-13-2025 09:43 by Fitbit Moderator

‎02-07-2021 17:19 - last edited on ‎03-13-2025 09:43 by Fitbit Moderator

Hi @Help827, welcome to the Community Forums. 

Thanks for taking the time to share your thoughts and personal experience with your Fitbit device, I understand your situation and how frustrating this matter can be for you. I'd like to let you know that we are always striving to improve the Fitbit experience with our products and services. Since you already received assistance from our Customer Support team, I’d suggest you contact them back if you require further assistance or if you have any additional questions about the outcome of your case. 

Let me know if you have any additional questions, I'll be around.

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