Versa 2 not getting messages

[Reeney]

I have gone to Samsung to check all my settings on my Samsung 7 and everything is good but my Versa 2 is not receiving messages. My settings on versa 2 is all day sync. Messages are checked off in email and push notifications. It was working 2 weeka ago and now nothing. 

[LizzyFitbit]

Hi @Reeney. It's nice to see a new face around the forums.

I appreciate you for the troubleshooting steps tried on your Versa 2, let me help you to get your notifications working. If the Fitbit app is updated to the latest version, give a try to the following steps:

1. Remove your Versa 2 from the Bluetooth settings.
2. Uninstall and reinstall the Fitbit app.
3. Reboot your phone and restart your watch.
4. Open the Fitbit app and tap on your profile picture > Set Up a Device.
5. Choose your Versa 2, replace device and follow the onscreen instructions.
6. Once this is completed, set up the notifications one more time.

Make sure to turn on the Notifications on your watch. This can be done by swiping  down m the top of the screen, tap the quick settings icon and turn Off Do Not Disturb and Sleep Mode settings. Also, verify if the Fitbit app has been allowed to run on the background.

Let me know how it goes.