03-17-2021
14:09
- last edited on
03-18-2021
18:06
by
SilviaFitbit
03-17-2021
14:09
- last edited on
03-18-2021
18:06
by
SilviaFitbit
I have a Versa 2 and a Samsung S20 5G and I cannot get any phone, text or email notifications on the Versa 2. What do I do to get these no notifications to work again?
Moderator Edit: Clarified subject and format
Best Answer
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Your watch needs to be syncing for notifications to work
to check
In the phone Fitbit App Click on profile photo [top left] Device photo [middle left] Sync - See when last synced it should say "a moment ago" or be recently synced
if not there may be a syncing issue
try refresh by touching circle, if that works it can sync but may be the app isn't running in background |
If its syncing ok, ensure that the notifications are setup correctly
In the phone Fitbit App Click on profile photo [top left] Device photo [middle left] Notifications And verify the top 4 items are correctly defined. Also App notifications and select any apps you want to hear from. |
Author | ch, passion for improvement.
Best Answer