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Versa 2 not syncing

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‎05-26-2020 02:21 - last edited on ‎05-26-2020 08:23 by Fitbit Moderator

‎05-26-2020 02:21 - last edited on ‎05-26-2020 08:23 by Fitbit Moderator

My versa 2 suddenly stopped syncing it's only 2 weeks old.

 

 

Moderator edit: updated subject for clarity

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‎05-26-2020 08:22

‎05-26-2020 08:22

Hi @.THYCAWarrior, welcome to our Fitbit Community! I'd like to follow up and help you with your Fitbit Versa 2 since it's not syncing with your phone.

 

Please try the troubleshooting steps that are listed in this help article. After this, monitor your watch and see if the syncing issue gets fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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