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Versa 2 stopped syncing with Samsung S10

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‎12-16-2020 07:12 - last edited on ‎12-17-2020 14:57 by

‎12-16-2020 07:12 - last edited on ‎12-17-2020 14:57 by

Got the Versa 2 on 12/5/20. Loved it until it stopped syncing with my phone!! Seems like it started after the 12/9 update.

Have tried every recommended fix including deleting the App. deleting and re-adding my Versa 2. It works for an hour or 2 and then can't sync again. Very very frustrating!! Anyone have any advice?????

 

 

Moderator edit: subject for clarity 

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‎12-17-2020 14:57

‎12-17-2020 14:57

Welcome to the Fitbit Community, @Pennigan.

 

I am sorry to hear about the frustration this situation has caused. Thanks for trying to resolve this. I would like to confirm if you continue experiencing this difficulty and if you've followed the complete troubleshooting instructions at Why won't my Fitbit device sync?

 

Looking forward to hearing back from you.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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