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Versa 2 syncing issues

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‎07-13-2020 19:45 - last edited on ‎07-15-2020 09:44 by Fitbit Moderator

‎07-13-2020 19:45 - last edited on ‎07-15-2020 09:44 by Fitbit Moderator

My versa 2 active minutes says 10 minutes yet when i click my activity it shows my 30 minutes of yoga and my 45 minute workout and says i completed my exercise for the day. Never had this issie until Saturday. I just downloaded the update on the fitbit app and it hasnt fixed the issue. Any help is much needed.

 

 

Moderator edit: updated subject for clarity

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3 REPLIES 3

‎07-13-2020 22:29

‎07-13-2020 22:29

Hello @Vikkijean2011 I dont see a question as to what I'm suppose to see.

Active minutes are not minutes of activity, but minutes when the caloric burn is at least 3 times that of your testing burn.

What are Active Zone Minutes or active minutes on my Fitbit device?

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‎07-14-2020 04:54

In response to Rich_Laue

‎07-14-2020 04:54

Please see attached for photos of what im talking about. Ive never had this issue in the past.Sent from my Verizon, Samsung Galaxy smartphone
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‎07-14-2020 10:49

In response to Vikkijean2011

‎07-14-2020 10:49

There was some photos, not there anymore.

It had some active minutes and recorded events.

Not all of a recorded event will be active minutes. 

The reason I asked is because I did see the photos, and without an explanation of what you think is wrong, I didnt see a problem. So I asked 

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