help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 syncing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-11-2021 09:01

‎01-11-2021 09:01

My Watch is not vibrating my text messages and the app on the phone is having problems synching with correct data bern like this for 2 weeks..

Best Answer
0 Votes
2 REPLIES 2

‎01-12-2021 02:08

‎01-12-2021 02:08

To be sure, if it was working before, have you tried tried restarting your phone and the watch with this procedure

 

Logout of Fitbit app [click profile photo, top left, scroll to bottom]

 

Shut down watch [ Swipe left, Settings, at the bottom,

About, at the bottom, Shutdown]


Restart phone


Start watch [Hold button till it vibrates and wait for Logo and clock to appear]

Author | ch, passion for improvement.

Best Answer
0 Votes

‎01-13-2021 09:05

In response to Guy_

‎01-13-2021 09:05

Is the watch on its sleep or DND mode? 

Best Answer
0 Votes